Service Scheduling and Management

Manage Unlimited Engineers, Clients and Equipment

Service Management

You can manage all the work for your engineers, staff, clients and external people like contractors, all in a single secure tool with great visibility. The service planning software's color-coded interface results in intuitive, clear and understandable service schedules.

Service Work

Create your own categories within the service scheduler to plan and track work, jobs, services, installations, surveys, projects and many others, the way you need.

Service Time

Schedule blocks of time from minutes to years and include the engineers, assets and tags you need. Our system ensures you have no more double booking or off time issues.

This is how you will save time, money and reduce workload...

Fast drag and drop service scheduling with built-in skills and availability wizard.
No service planning errors with automatic conflict and availability checks and warnings.
Improved service scheduling with clear visibility and better utilisation of all your resources.
Reduce everyone's manual paperwork with automated timesheets, statistics and reports.
Spend less time scheduling, do less manual work and reporting, have fewer calls and emails.
Save time by linking to Outlook, Gmail, Salesforce, Slack, and so many more.
Reduce errors and missed bookings with our app, automatic notifications and reminders.
No missed bookings due to a clear view, access and alerts for all users on any device.

Join over 7000 clients already trusting 'Schedule it' to improve their efficiency, maximize utilisation, minimize wasted time and reduce their overall costs.

8 Benefits of Scheduling Service Engineers and their Work

“1. Minimizing Downtime - One of the most significant advantages of scheduling service work is the reduction of downtime. By having service engineers readily available and accessible, companies can respond quickly to any issues that arise, minimizing the time it takes to address and resolve problems. This... Read more on the benefits of scheduling service engineers and their work.

12 Top Tips for Choosing the Right Scheduling Software

“Tip 1 - Before diving into the world of scheduling software, take the time to identify your unique requirements and objectives. Consider the type and frequency of appointments you handle, the number of users who need access, the number of resources you need... Read more on choosing the right scheduling software.

See How We Are Helping Our Clients

Has Schedule It helped you
plan your engineers faster

Yes	97%
No

Has Schedule It helped you
reduce email and phone calls

Yes	71%
No

Has Schedule It helped you
reduce planning errors

Yes	92%
No

Has Schedule It helped you
plan more engineers and jobs

Yes	65%
No

Has Schedule It helped you
reduce paperwork and reports

Yes	87%
No

Has Schedule It helped you
feel like a superhero :-)

Yes	3%
No

Top Service Software Features

Powerful Views and Layouts

Choose between 8 different views, calendars and layouts to view your staff and their all planned work just as you need.

Allow the planners and the employees to view the schedule and workload planned in the best way. Every person can choose their own preferred schedule views for the device they are using and tasks they are trying to complete.

Quick and Easy, Drag and Drop

Plan your staff with a click, or drag and drop to reallocate and move work in seconds.

Our drag and drop interface allows for very rapid staff planning and scheduling. When the work requirements change you can simply drag planned work to new staff or along the timeline to a different date.

Service Schedule and More

Schedule your staff and any other resources or assets your staff need to get the service work done.

Planning work for your staff may require the need for equipment in a room or site, doing the work for a client. All your equipment, rooms, clients, courses, and any other assets can also be tagged and scheduled.

Tagging and Categorising

Tag your staff and the service work for your staff to make viewing, filtering and reporting simple.

Create your own tags to making planning fast and easy as you just need to tag all the important details from preset lists and also eliminate the need for manual typing.

Reports and Statistical Analysis

Timesheets and reports on all your staff and the work they have done.

Create your own custom reports or use any of the free samples provided. Run timesheets, utilisation reports, and booking forms to see exactly how many hours are booked to your staff, total costs booked on a project, and how many hours are to be charged to a client.

Access Anywhere on Any Device

Workers can access the service work and schedules on their preferred device and software.

Scheduling and planning can be done anywhere on any device with our powerful online web interface and our mobile apps. If you need a full planning tool to schedule your staff, or just a way for your staff to view what is planned, our apps can do it all.

Unlimited Event History and Audit Trail

Things change, allow everyone to see a log of these changes to understand who and why.

Initial planned work is often changed, updated and progressed. Having a log of each step, which includes the details of who made that change, can be very useful to get the full understanding.

Workflow Automations and External Integrations

Integrate your staffs service workload into the software tools you already use.

Staff planning is not an isolated activity and our API allows incoming data from your CRM tool, HR software, ticket or incoming call system, and outgoing updated data can be sent to back to your CRM, finance tool, messaging system or any of 1000s of other integrations.

What Our Clients Say About Us

THESE COMPANIES TRUST AND USE SCHEDULE IT...

Fantastic tool and friendly UI. It has helped us to massively improve the necessary record keeping as well as all the planning. The business has seen huge improvements since we've implemented this."